Faq Directory / SOFTRegis

SOFTRegis shuts down when I attempt to open it.

Microsoft Net Framework 3.5 SP1 is missing

This problem occurs because Microsoft .Net Framework 3.5 SP1 needs to be installed.


You can manually install this package without having to reinstall the entire product. Simply run the dotnetfx35.exe file in the SOFTRegis installation CD in the \ISSetupPrerequisites\{2B692A0F-7172-44B2-B0CB-9991078AFD31} folder.

If dotnetfx35.exe installation fails , this is due to the installation of the operating system. There is an application that can fix this problem: dotnetfx_cleanup_tool.zip. It can be downloaded at the following ftp:
http://www.ako.com/public/SOFTRegis_Utils/dotnetfx_cleanup_tool.zip (each software package includes update instructions).

  1. Before running the package you need to uninstall SOFTRegis, reboot the PC and check that you have no open applications.

  2. Unzip the package and run dotnetfx_cleanup_tool.exe, answer yes to all questions until you reach the screen with the Cleanup Now button. Then click on the button (this process may take a few minutes).

  3. Restart your PC and install SOFTRegis.