{"id":40573,"date":"2022-02-16T11:44:48","date_gmt":"2022-02-16T11:44:48","guid":{"rendered":"https:\/\/www.ako.com\/?page_id=40573"},"modified":"2024-05-23T14:33:59","modified_gmt":"2024-05-23T14:33:59","slug":"soporte","status":"publish","type":"page","link":"https:\/\/www.ako.com\/es\/soporte\/","title":{"rendered":"SOPORTE"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row full_width=\u00bbstretch_row\u00bb equal_height=\u00bbyes\u00bb css=\u00bb.vc_custom_1603376328661{margin-top: 0px !important;margin-bottom: 0px !important;background-color: #ffffff !important;}\u00bb][vc_column]<div class=\"clearboth\"><\/div><style>#thegem-divider-6a7d0c548519f {margin-top: 10px !important;}#thegem-divider-6a7d0c548519f {margin-bottom: 10px !important;}<\/style><div id=\"thegem-divider-6a7d0c548519f\" class=\"gem-divider  \" style=\"\" ><\/div>[vc_row_inner][vc_column_inner width=\u00bb1\/2&#8243;][vc_column_text]<\/p>\n<h2 class=\"title-h2\" style=\"text-align: left;\">SERVICIO AL CLIENTE<\/h2>\n<p>[\/vc_column_text][vc_column_text css=\u00bb.vc_custom_1645014869639{margin-bottom: 0px !important;}\u00bb]Nuestro equipo de atenci\u00f3n t\u00e9cnica y comercial, trabaja a diario para ofrecer el mejor servicio a nuestros clientes y usuarios, brindando la ayuda y soporte que cada situaci\u00f3n requiere, porque cada negocio es \u00fanico y nosotros somos conscientes de ello.<\/p>\n<p>Todo el equipo de Atenci\u00f3n al Cliente de <span style=\"color: #ae3121;\">AKO<\/span> est\u00e1 preparado para dar respuesta en todo momento, a las demandas y necesidades de nuestros clientes y est\u00e1 orientado a agilizar y ampliar nuestra capacidad y calidad de respuesta, en cuanto al servicio de atenci\u00f3n telef\u00f3nica.[\/vc_column_text]<div class=\"clearboth\"><\/div><style>#thegem-divider-6a7d0c5485210 {margin-top: 20px !important;}#thegem-divider-6a7d0c5485210 {margin-bottom: 20px !important;}<\/style><div id=\"thegem-divider-6a7d0c5485210\" class=\"gem-divider  \" style=\"\" ><\/div><style type=\"text\/css\">.thegem-button-6a7d0c54852d28269 .gem-button svg {fill: #ffffff;}.thegem-button-6a7d0c54852d28269 .gem-button:hover svg {fill: #ffffff;}<\/style><div class=\"gem-button-container gem-button-position-left thegem-button-6a7d0c54852d28269    \"  ><a title=\"Soluciones conectividad\" class=\"gem-button gem-button-size-small gem-button-style-flat gem-button-text-weight-normal\" data-ll-effect=\"drop-right-without-wrap\" style=\"border-radius: 3px;background-color: #ae1231;color: #ffffff;\" onmouseleave=\"this.style.backgroundColor='#ae1231';this.style.color='#ffffff';\" onmouseenter=\"this.style.backgroundColor='#890c2d';this.style.color='#ffffff';\" href=\"https:\/\/www.ako.com\/es\/servicio-atencion-tecnica\/\" target=\"_self\">SABER M\u00c1S<\/a><\/div> [\/vc_column_inner][vc_column_inner width=\u00bb1\/2&#8243;][vc_single_image image=\u00bb40605&#8243; img_size=\u00bb450&#215;270&#8243; alignment=\u00bbcenter\u00bb][\/vc_column_inner][\/vc_row_inner]<div class=\"clearboth\"><\/div><style>#thegem-divider-6a7d0c548532d {margin-bottom: 10px !important;}<\/style><div id=\"thegem-divider-6a7d0c548532d\" class=\"gem-divider  \" style=\"\" ><\/div>[\/vc_column][\/vc_row][vc_row full_width=\u00bbstretch_row\u00bb equal_height=\u00bbyes\u00bb css=\u00bb.vc_custom_1603376613410{margin-top: 0px !important;margin-bottom: 0px !important;background-color: #eaeaea !important;}\u00bb][vc_column]<div class=\"clearboth\"><\/div><style>#thegem-divider-6a7d0c5485362 {margin-top: 10px !important;}#thegem-divider-6a7d0c5485362 {margin-bottom: 10px !important;}<\/style><div id=\"thegem-divider-6a7d0c5485362\" class=\"gem-divider  \" style=\"\" ><\/div>[vc_row_inner][vc_column_inner width=\u00bb1\/2&#8243;][vc_column_text]<\/p>\n<h2 class=\"title-h2\" style=\"text-align: left;\">VIDEOS DE PRODUCTO<\/h2>\n<p>[\/vc_column_text][vc_column_text css=\u00bb.vc_custom_1645014922871{margin-bottom: 0px !important;}\u00bb]En\u00a0<span style=\"color: #ae3121;\">AKO<\/span> consideramos fundamental la usabilidad de todas las soluciones tecnol\u00f3gicas que ofrecemos al mercado, pues este atributo mejora significativamente la experiencia del usuario, adem\u00e1s de garantizar la cadena del fr\u00edo y la seguridad alimentaria.<\/p>\n<p>Es por ello que, compartimos nuestras recomendaciones y buenas pr\u00e1cticas a trav\u00e9s de videos grabados, en primera persona, por nuestros Responsables de Producto.[\/vc_column_text]<div class=\"clearboth\"><\/div><style>#thegem-divider-6a7d0c5485392 {margin-top: 20px !important;}#thegem-divider-6a7d0c5485392 {margin-bottom: 20px !important;}<\/style><div id=\"thegem-divider-6a7d0c5485392\" class=\"gem-divider  \" style=\"\" ><\/div><style type=\"text\/css\">.thegem-button-6a7d0c5485462482 .gem-button svg {fill: #ffffff;}.thegem-button-6a7d0c5485462482 .gem-button:hover svg {fill: #ffffff;}<\/style><div class=\"gem-button-container gem-button-position-left thegem-button-6a7d0c5485462482    \"  ><a title=\"SOLUCIONES DE EFICIENCIA ENERG\u00c9TICA\" class=\"gem-button gem-button-size-small gem-button-style-flat gem-button-text-weight-normal\" data-ll-effect=\"drop-right-without-wrap\" style=\"border-radius: 3px;background-color: #ae1231;color: #ffffff;\" onmouseleave=\"this.style.backgroundColor='#ae1231';this.style.color='#ffffff';\" onmouseenter=\"this.style.backgroundColor='#890c2d';this.style.color='#ffffff';\" href=\"https:\/\/www.ako.com\/es\/videos-producto\/\" target=\"_self\">SABER M\u00c1S<\/a><\/div> [\/vc_column_inner][vc_column_inner width=\u00bb1\/2&#8243;][vc_single_image image=\u00bb29290&#8243; img_size=\u00bb450&#215;270&#8243; alignment=\u00bbcenter\u00bb][\/vc_column_inner][\/vc_row_inner]<div class=\"clearboth\"><\/div><style>#thegem-divider-6a7d0c54854b5 {margin-bottom: 10px !important;}<\/style><div id=\"thegem-divider-6a7d0c54854b5\" class=\"gem-divider  \" style=\"\" ><\/div>[\/vc_column][\/vc_row][vc_row full_width=\u00bbstretch_row\u00bb equal_height=\u00bbyes\u00bb css=\u00bb.vc_custom_1607932674666{margin-top: 0px !important;margin-bottom: 0px !important;background-color: #ffffff !important;}\u00bb][vc_column]<div class=\"clearboth\"><\/div><style>#thegem-divider-6a7d0c54854e6 {margin-top: 10px !important;}#thegem-divider-6a7d0c54854e6 {margin-bottom: 10px !important;}<\/style><div id=\"thegem-divider-6a7d0c54854e6\" class=\"gem-divider  \" style=\"\" ><\/div>[vc_row_inner][vc_column_inner width=\u00bb1\/2&#8243;][vc_column_text css_animation=\u00bbnone\u00bb]<\/p>\n<h2 class=\"title-h2\" style=\"text-align: left;\">CASOS DE \u00c9XITO<\/h2>\n<p>[\/vc_column_text][vc_column_text css=\u00bb.vc_custom_1645014932733{margin-bottom: 0px !important;}\u00bb]Desde<span style=\"color: #ae3121;\"> AKO<\/span> llevamos a cabo proyectos de control y monitorizaci\u00f3n de la cadena del fr\u00edo con los mejores resultados y nuestra proximidad con el cliente, flexibilidad y capacidad de desarrollo, nos permite posicionarnos desde hace m\u00e1s de 40 a\u00f1os, como una de las empresas de referencia en el sector de la refrigeraci\u00f3n industrial, comercial y del transporte refrigerado.<\/p>\n<p>Descubre c\u00f3mo nuestros clientes han llegado a ser un caso de \u00e9xito.[\/vc_column_text]<div class=\"clearboth\"><\/div><style>#thegem-divider-6a7d0c5485512 {margin-top: 20px !important;}#thegem-divider-6a7d0c5485512 {margin-bottom: 20px !important;}<\/style><div id=\"thegem-divider-6a7d0c5485512\" class=\"gem-divider  \" style=\"\" ><\/div><style type=\"text\/css\">.thegem-button-6a7d0c54855824026 .gem-button svg {fill: #ffffff;}.thegem-button-6a7d0c54855824026 .gem-button:hover svg {fill: #ffffff;}<\/style><div class=\"gem-button-container gem-button-position-left thegem-button-6a7d0c54855824026    \"  ><a title=\"CASOS DE \u00c9XITO\" class=\"gem-button gem-button-size-small gem-button-style-flat gem-button-text-weight-normal\" data-ll-effect=\"drop-right-without-wrap\" style=\"border-radius: 3px;background-color: #ae1231;color: #ffffff;\" onmouseleave=\"this.style.backgroundColor='#ae1231';this.style.color='#ffffff';\" onmouseenter=\"this.style.backgroundColor='#890c2d';this.style.color='#ffffff';\" href=\"https:\/\/www.ako.com\/es\/casos-exito\/\" target=\"_self\">SABER M\u00c1S<\/a><\/div> [\/vc_column_inner][vc_column_inner width=\u00bb1\/2&#8243;][vc_single_image image=\u00bb29298&#8243; img_size=\u00bb450&#215;270&#8243; alignment=\u00bbcenter\u00bb][\/vc_column_inner][\/vc_row_inner]<div class=\"clearboth\"><\/div><style>#thegem-divider-6a7d0c54855c1 {margin-bottom: 10px !important;}<\/style><div id=\"thegem-divider-6a7d0c54855c1\" class=\"gem-divider  \" style=\"\" ><\/div>[\/vc_column][\/vc_row][vc_row full_width=\u00bbstretch_row\u00bb equal_height=\u00bbyes\u00bb css=\u00bb.vc_custom_1603376637430{margin-top: 0px !important;margin-bottom: 0px !important;background-color: #eaeaea !important;}\u00bb][vc_column]<div class=\"clearboth\"><\/div><style>#thegem-divider-6a7d0c54855ed {margin-top: 10px !important;}#thegem-divider-6a7d0c54855ed {margin-bottom: 10px !important;}<\/style><div id=\"thegem-divider-6a7d0c54855ed\" class=\"gem-divider  \" style=\"\" ><\/div>[vc_row_inner][vc_column_inner width=\u00bb1\/2&#8243;][vc_column_text]<\/p>\n<h2 class=\"title-h2\" style=\"text-align: left;\">ART\u00cdCULOS T\u00c9CNICOS<\/h2>\n<p>[\/vc_column_text][vc_column_text css=\u00bb.vc_custom_1645014979944{margin-bottom: 0px !important;}\u00bb]Para <span style=\"color: #ae3121;\">AKO<\/span> la inversi\u00f3n del 12% del volumen de nuestra facturaci\u00f3n a I+D+i es una apuesta firme de impulsar nuestra \u00e1rea de investigaci\u00f3n, capacidad de desarrollo y generaci\u00f3n de conocimiento, para ofrecer al mercado de la refrigeraci\u00f3n las soluciones tecnol\u00f3gicas de alto valor a\u00f1adido y fiabilidad del presente y del ma\u00f1ana.<\/p>\n<p>Llevar a cabo este trabajo de investigaci\u00f3n y desarrollo, nos obliga a analizar temas clave como nuevas aplicaciones de las tecnolog\u00edas del fr\u00edo y su forma de instalarlas, normativas nacionales e internacionales, cambios regulatorios, etc.[\/vc_column_text]<div class=\"clearboth\"><\/div><style>#thegem-divider-6a7d0c5485616 {margin-top: 20px !important;}#thegem-divider-6a7d0c5485616 {margin-bottom: 20px !important;}<\/style><div id=\"thegem-divider-6a7d0c5485616\" class=\"gem-divider  \" style=\"\" ><\/div><style type=\"text\/css\">.thegem-button-6a7d0c548567e9080 .gem-button svg {fill: #ffffff;}.thegem-button-6a7d0c548567e9080 .gem-button:hover svg {fill: #ffffff;}<\/style><div class=\"gem-button-container gem-button-position-left thegem-button-6a7d0c548567e9080    \"  ><a title=\"ART\u00cdCULOS T\u00c9CNICOS\" class=\"gem-button gem-button-size-small gem-button-style-flat gem-button-text-weight-normal\" data-ll-effect=\"drop-right-without-wrap\" style=\"border-radius: 3px;background-color: #ae1231;color: #ffffff;\" onmouseleave=\"this.style.backgroundColor='#ae1231';this.style.color='#ffffff';\" onmouseenter=\"this.style.backgroundColor='#890c2d';this.style.color='#ffffff';\" href=\"https:\/\/www.ako.com\/es\/articulos-tecnicos\/\" target=\"_self\">SABER M\u00c1S<\/a><\/div> [\/vc_column_inner][vc_column_inner width=\u00bb1\/2&#8243;][vc_single_image image=\u00bb29111&#8243; img_size=\u00bb450&#215;270&#8243; alignment=\u00bbcenter\u00bb][\/vc_column_inner][\/vc_row_inner]<div class=\"clearboth\"><\/div><style>#thegem-divider-6a7d0c54856ba {margin-bottom: 10px !important;}<\/style><div id=\"thegem-divider-6a7d0c54856ba\" class=\"gem-divider  \" style=\"\" ><\/div>[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=\u00bbstretch_row\u00bb equal_height=\u00bbyes\u00bb css=\u00bb.vc_custom_1603376328661{margin-top: 0px !important;margin-bottom: 0px !important;background-color: #ffffff !important;}\u00bb][vc_column][vc_row_inner][vc_column_inner width=\u00bb1\/2&#8243;][vc_column_text] SERVICIO AL CLIENTE [\/vc_column_text][vc_column_text css=\u00bb.vc_custom_1645014869639{margin-bottom: 0px !important;}\u00bb]Nuestro equipo de&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":46,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-40573","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/www.ako.com\/es\/wp-json\/wp\/v2\/pages\/40573","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ako.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ako.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ako.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ako.com\/es\/wp-json\/wp\/v2\/comments?post=40573"}],"version-history":[{"count":7,"href":"https:\/\/www.ako.com\/es\/wp-json\/wp\/v2\/pages\/40573\/revisions"}],"predecessor-version":[{"id":41035,"href":"https:\/\/www.ako.com\/es\/wp-json\/wp\/v2\/pages\/40573\/revisions\/41035"}],"wp:attachment":[{"href":"https:\/\/www.ako.com\/es\/wp-json\/wp\/v2\/media?parent=40573"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}