{"id":40575,"date":"2022-03-08T11:09:01","date_gmt":"2022-03-08T11:09:01","guid":{"rendered":"https:\/\/www.ako.com\/?page_id=40575"},"modified":"2024-05-23T14:34:00","modified_gmt":"2024-05-23T14:34:00","slug":"support","status":"publish","type":"page","link":"https:\/\/www.ako.com\/fr\/support\/","title":{"rendered":"SUPPORT"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row full_width=\u00a0\u00bbstretch_row\u00a0\u00bb equal_height=\u00a0\u00bbyes\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1603376328661{margin-top: 0px !important;margin-bottom: 0px !important;background-color: #ffffff !important;}\u00a0\u00bb][vc_column]<div class=\"clearboth\"><\/div><style>#thegem-divider-6ab8af65116da {margin-top: 10px !important;}#thegem-divider-6ab8af65116da {margin-bottom: 10px !important;}<\/style><div id=\"thegem-divider-6ab8af65116da\" class=\"gem-divider  \" style=\"\" ><\/div>[vc_row_inner][vc_column_inner width=\u00a0\u00bb1\/2&Prime;][vc_column_text]<\/p>\n<h2 class=\"title-h2\" style=\"text-align: left;\">SERVICE CLIENT<\/h2>\n<p>[\/vc_column_text][vc_column_text css=\u00a0\u00bb.vc_custom_1646737583033{margin-bottom: 0px !important;}\u00a0\u00bb]<span class=\"Y2IQFc\" lang=\"fr\">Notre \u00e9quipe de service technique et commercial travaille quotidiennement pour offrir le meilleur service \u00e0 nos clients et utilisateurs, en apportant l&rsquo;aide et le support que chaque situation n\u00e9cessite, car chaque entreprise est unique et nous en sommes conscients. <\/span><\/p>\n<p><span class=\"Y2IQFc\" lang=\"fr\">Toute l&rsquo;\u00e9quipe du service client <span style=\"color: #ae1231;\">AKO<\/span> est pr\u00eate \u00e0 r\u00e9pondre \u00e0 tout moment aux demandes et aux besoins de nos clients et vise \u00e0 acc\u00e9l\u00e9rer et \u00e0 d\u00e9velopper notre capacit\u00e9 et notre qualit\u00e9 de r\u00e9ponse, en termes de service t\u00e9l\u00e9phonique.<\/span>[\/vc_column_text]<div class=\"clearboth\"><\/div><style>#thegem-divider-6ab8af651174e {margin-top: 20px !important;}#thegem-divider-6ab8af651174e {margin-bottom: 20px !important;}<\/style><div id=\"thegem-divider-6ab8af651174e\" class=\"gem-divider  \" style=\"\" ><\/div><style type=\"text\/css\">.thegem-button-6ab8af651180b293 .gem-button svg {fill: #ffffff;}.thegem-button-6ab8af651180b293 .gem-button:hover svg {fill: #ffffff;}<\/style><div class=\"gem-button-container gem-button-position-left thegem-button-6ab8af651180b293    \"  ><a title=\"Soluciones conectividad\" class=\"gem-button gem-button-size-small gem-button-style-flat gem-button-text-weight-normal\" data-ll-effect=\"drop-right-without-wrap\" style=\"border-radius: 3px;background-color: #ae1231;color: #ffffff;\" onmouseleave=\"this.style.backgroundColor='#ae1231';this.style.color='#ffffff';\" onmouseenter=\"this.style.backgroundColor='#890c2d';this.style.color='#ffffff';\" href=\"https:\/\/www.ako.com\/fr\/service-client\/\" target=\"_self\">SAVOIR PLUS<\/a><\/div> [\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/2&Prime;][vc_single_image image=\u00a0\u00bb40607&Prime; img_size=\u00a0\u00bb450&#215;270&Prime; alignment=\u00a0\u00bbcenter\u00a0\u00bb][\/vc_column_inner][\/vc_row_inner]<div class=\"clearboth\"><\/div><style>#thegem-divider-6ab8af6511861 {margin-bottom: 10px !important;}<\/style><div id=\"thegem-divider-6ab8af6511861\" class=\"gem-divider  \" style=\"\" ><\/div>[\/vc_column][\/vc_row][vc_row full_width=\u00a0\u00bbstretch_row\u00a0\u00bb equal_height=\u00a0\u00bbyes\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1603376613410{margin-top: 0px !important;margin-bottom: 0px !important;background-color: #eaeaea !important;}\u00a0\u00bb][vc_column]<div class=\"clearboth\"><\/div><style>#thegem-divider-6ab8af651189d {margin-top: 10px !important;}#thegem-divider-6ab8af651189d {margin-bottom: 10px !important;}<\/style><div id=\"thegem-divider-6ab8af651189d\" class=\"gem-divider  \" style=\"\" ><\/div>[vc_row_inner][vc_column_inner width=\u00a0\u00bb1\/2&Prime;][vc_column_text]<\/p>\n<h2 class=\"title-h2\" style=\"text-align: left;\">VID\u00c9OS PRODUITS<\/h2>\n<p>[\/vc_column_text][vc_column_text css=\u00a0\u00bb.vc_custom_1646737678315{margin-bottom: 0px !important;}\u00a0\u00bb]<span class=\"Y2IQFc\" lang=\"fr\">Chez <span style=\"color: #ae1231;\">AKO<\/span>, nous consid\u00e9rons que la convivialit\u00e9 de toutes les solutions technologiques que nous proposons au march\u00e9 est essentielle, car cet attribut am\u00e9liore consid\u00e9rablement l&rsquo;exp\u00e9rience utilisateur, en plus de garantir la cha\u00eene du froid et la s\u00e9curit\u00e9 alimentaire.<\/span><\/p>\n<p><span class=\"Y2IQFc\" lang=\"fr\">C&rsquo;est pourquoi nous partageons nos recommandations et bonnes pratiques \u00e0 travers des vid\u00e9os enregistr\u00e9es, \u00e0 la premi\u00e8re personne, par nos Product Managers.<\/span>[\/vc_column_text]<div class=\"clearboth\"><\/div><style>#thegem-divider-6ab8af65118d2 {margin-top: 20px !important;}#thegem-divider-6ab8af65118d2 {margin-bottom: 20px !important;}<\/style><div id=\"thegem-divider-6ab8af65118d2\" class=\"gem-divider  \" style=\"\" ><\/div><style type=\"text\/css\">.thegem-button-6ab8af651194b9877 .gem-button svg {fill: #ffffff;}.thegem-button-6ab8af651194b9877 .gem-button:hover svg {fill: #ffffff;}<\/style><div class=\"gem-button-container gem-button-position-left thegem-button-6ab8af651194b9877    \"  ><a title=\"SOLUCIONES DE EFICIENCIA ENERG\u00c9TICA\" class=\"gem-button gem-button-size-small gem-button-style-flat gem-button-text-weight-normal\" data-ll-effect=\"drop-right-without-wrap\" style=\"border-radius: 3px;background-color: #ae1231;color: #ffffff;\" onmouseleave=\"this.style.backgroundColor='#ae1231';this.style.color='#ffffff';\" onmouseenter=\"this.style.backgroundColor='#890c2d';this.style.color='#ffffff';\" href=\"https:\/\/www.ako.com\/fr\/videos-produits\/\" target=\"_self\">SAVOIR PLUS<\/a><\/div> [\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/2&Prime;][vc_single_image image=\u00a0\u00bb29292&Prime; img_size=\u00a0\u00bb450&#215;270&Prime; alignment=\u00a0\u00bbcenter\u00a0\u00bb][\/vc_column_inner][\/vc_row_inner]<div class=\"clearboth\"><\/div><style>#thegem-divider-6ab8af651198d {margin-bottom: 10px !important;}<\/style><div id=\"thegem-divider-6ab8af651198d\" class=\"gem-divider  \" style=\"\" ><\/div>[\/vc_column][\/vc_row][vc_row full_width=\u00a0\u00bbstretch_row\u00a0\u00bb equal_height=\u00a0\u00bbyes\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1607932674666{margin-top: 0px !important;margin-bottom: 0px !important;background-color: #ffffff !important;}\u00a0\u00bb][vc_column]<div class=\"clearboth\"><\/div><style>#thegem-divider-6ab8af65119c2 {margin-top: 10px !important;}#thegem-divider-6ab8af65119c2 {margin-bottom: 10px !important;}<\/style><div id=\"thegem-divider-6ab8af65119c2\" class=\"gem-divider  \" style=\"\" ><\/div>[vc_row_inner][vc_column_inner width=\u00a0\u00bb1\/2&Prime;][vc_column_text css_animation=\u00a0\u00bbnone\u00a0\u00bb]<\/p>\n<h2 class=\"title-h2\" style=\"text-align: left;\">R\u00c9USSITES<\/h2>\n<p>[\/vc_column_text][vc_column_text css=\u00a0\u00bb.vc_custom_1646914810083{margin-bottom: 0px !important;}\u00a0\u00bb]<span class=\"Y2IQFc\" lang=\"fr\">Chez <span style=\"color: #ae1231;\">AKO<\/span>, nous r\u00e9alisons des projets de contr\u00f4le et de suivi de la cha\u00eene du froid avec les meilleurs r\u00e9sultats et notre proximit\u00e9 avec le client, notre flexibilit\u00e9 et notre capacit\u00e9 de d\u00e9veloppement, nous ont permis de nous positionner depuis plus de 40 ans comme l&rsquo;une des soci\u00e9t\u00e9s de r\u00e9f\u00e9rence dans le secteur industriel, secteur de la r\u00e9frig\u00e9ration commerciale et du transport frigorifique. <\/span><\/p>\n<p><span class=\"Y2IQFc\" lang=\"fr\">D\u00e9couvrez comment nos clients sont devenus une case de succ\u00e8s.<\/span>[\/vc_column_text]<div class=\"clearboth\"><\/div><style>#thegem-divider-6ab8af65119f2 {margin-top: 20px !important;}#thegem-divider-6ab8af65119f2 {margin-bottom: 20px !important;}<\/style><div id=\"thegem-divider-6ab8af65119f2\" class=\"gem-divider  \" style=\"\" ><\/div><style type=\"text\/css\">.thegem-button-6ab8af6511ab88317 .gem-button svg {fill: #ffffff;}.thegem-button-6ab8af6511ab88317 .gem-button:hover svg {fill: #ffffff;}<\/style><div class=\"gem-button-container gem-button-position-left thegem-button-6ab8af6511ab88317    \"  ><a title=\"CASOS DE \u00c9XITO\" class=\"gem-button gem-button-size-small gem-button-style-flat gem-button-text-weight-normal\" data-ll-effect=\"drop-right-without-wrap\" style=\"border-radius: 3px;background-color: #ae1231;color: #ffffff;\" onmouseleave=\"this.style.backgroundColor='#ae1231';this.style.color='#ffffff';\" onmouseenter=\"this.style.backgroundColor='#890c2d';this.style.color='#ffffff';\" href=\"https:\/\/www.ako.com\/fr\/reussites\/\" target=\"_self\">SAVOIR PLUS<\/a><\/div> [\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/2&Prime;][vc_single_image image=\u00a0\u00bb29300&Prime; img_size=\u00a0\u00bb450&#215;270&Prime; alignment=\u00a0\u00bbcenter\u00a0\u00bb][\/vc_column_inner][\/vc_row_inner]<div class=\"clearboth\"><\/div><style>#thegem-divider-6ab8af6511b08 {margin-bottom: 10px !important;}<\/style><div id=\"thegem-divider-6ab8af6511b08\" class=\"gem-divider  \" style=\"\" ><\/div>[\/vc_column][\/vc_row][vc_row full_width=\u00a0\u00bbstretch_row\u00a0\u00bb equal_height=\u00a0\u00bbyes\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1603376637430{margin-top: 0px !important;margin-bottom: 0px !important;background-color: #eaeaea !important;}\u00a0\u00bb][vc_column]<div class=\"clearboth\"><\/div><style>#thegem-divider-6ab8af6511b3d {margin-top: 10px !important;}#thegem-divider-6ab8af6511b3d {margin-bottom: 10px !important;}<\/style><div id=\"thegem-divider-6ab8af6511b3d\" class=\"gem-divider  \" style=\"\" ><\/div>[vc_row_inner][vc_column_inner width=\u00a0\u00bb1\/2&Prime;][vc_column_text]<\/p>\n<h2 class=\"title-h2\" style=\"text-align: left;\">ARTICLES TECHNIQUES<\/h2>\n<p>[\/vc_column_text][vc_column_text css=\u00a0\u00bb.vc_custom_1646737854548{margin-bottom: 0px !important;}\u00a0\u00bb]<span class=\"Y2IQFc\" lang=\"fr\">Pour <span style=\"color: #ae1231;\">AKO<\/span>, l&rsquo;investissement de 12% du volume de notre chiffre d&rsquo;affaires en R+D+i est un engagement ferme \u00e0 promouvoir notre domaine de recherche, de capacit\u00e9 de d\u00e9veloppement et de g\u00e9n\u00e9ration de connaissances, pour offrir au march\u00e9 de la r\u00e9frig\u00e9ration des solutions technologiques \u00e0 haute valeur ajout\u00e9e. et la fiabilit\u00e9 d&rsquo;aujourd&rsquo;hui et de demain. <\/span><\/p>\n<p><span class=\"Y2IQFc\" lang=\"fr\">La r\u00e9alisation de ce travail de recherche et d\u00e9veloppement nous oblige \u00e0 analyser des questions cl\u00e9s telles que les nouvelles applications des technologies du froid et leur mise en place, les r\u00e9glementations nationales et internationales, les \u00e9volutions r\u00e9glementaires, etc.<\/span>[\/vc_column_text]<div class=\"clearboth\"><\/div><style>#thegem-divider-6ab8af6511b74 {margin-top: 20px !important;}#thegem-divider-6ab8af6511b74 {margin-bottom: 20px !important;}<\/style><div id=\"thegem-divider-6ab8af6511b74\" class=\"gem-divider  \" style=\"\" ><\/div><style type=\"text\/css\">.thegem-button-6ab8af6511bf49613 .gem-button svg {fill: #ffffff;}.thegem-button-6ab8af6511bf49613 .gem-button:hover svg {fill: #ffffff;}<\/style><div class=\"gem-button-container gem-button-position-left thegem-button-6ab8af6511bf49613    \"  ><a title=\"ART\u00cdCULOS T\u00c9CNICOS\" class=\"gem-button gem-button-size-small gem-button-style-flat gem-button-text-weight-normal\" data-ll-effect=\"drop-right-without-wrap\" style=\"border-radius: 3px;background-color: #ae1231;color: #ffffff;\" onmouseleave=\"this.style.backgroundColor='#ae1231';this.style.color='#ffffff';\" onmouseenter=\"this.style.backgroundColor='#890c2d';this.style.color='#ffffff';\" href=\"https:\/\/www.ako.com\/fr\/articles-techniques\/\" target=\"_self\">SAVOIR PLUS<\/a><\/div> [\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/2&Prime;][vc_single_image image=\u00a0\u00bb29113&Prime; img_size=\u00a0\u00bb450&#215;270&Prime; alignment=\u00a0\u00bbcenter\u00a0\u00bb][\/vc_column_inner][\/vc_row_inner]<div class=\"clearboth\"><\/div><style>#thegem-divider-6ab8af6511c31 {margin-bottom: 10px !important;}<\/style><div id=\"thegem-divider-6ab8af6511c31\" class=\"gem-divider  \" style=\"\" ><\/div>[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=\u00a0\u00bbstretch_row\u00a0\u00bb equal_height=\u00a0\u00bbyes\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1603376328661{margin-top: 0px !important;margin-bottom: 0px !important;background-color: #ffffff !important;}\u00a0\u00bb][vc_column][vc_row_inner][vc_column_inner width=\u00a0\u00bb1\/2&Prime;][vc_column_text] SERVICE CLIENT [\/vc_column_text][vc_column_text css=\u00a0\u00bb.vc_custom_1646737583033{margin-bottom: 0px !important;}\u00a0\u00bb]Notre \u00e9quipe de service&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":46,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-40575","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/www.ako.com\/fr\/wp-json\/wp\/v2\/pages\/40575","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ako.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ako.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ako.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ako.com\/fr\/wp-json\/wp\/v2\/comments?post=40575"}],"version-history":[{"count":6,"href":"https:\/\/www.ako.com\/fr\/wp-json\/wp\/v2\/pages\/40575\/revisions"}],"predecessor-version":[{"id":41245,"href":"https:\/\/www.ako.com\/fr\/wp-json\/wp\/v2\/pages\/40575\/revisions\/41245"}],"wp:attachment":[{"href":"https:\/\/www.ako.com\/fr\/wp-json\/wp\/v2\/media?parent=40575"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}