Our technical and commercial service team works daily to offer the best service to our customers and users, providing the help and support that each situation requires, because each business is unique and we are aware of this.
The entire AKO Customer Service team is prepared to respond at all times to the demands and needs of our customers and is aimed at speeding up and expanding our capacity and quality of response, in terms of telephone service.
At AKO we consider the usability of all the technological solutions that we offer to the market to be essential, as this attribute significantly improves the user experience, in addition to guaranteeing the cold chain and food safety.
That is why we share our recommendations and good practices through videos recorded, in first person, by our Product Managers.
At AKO we carry out control and monitoring projects for the cold chain with the best results and our proximity to the client, flexibility and development capacity, has allowed us to position ourselves for more than 40 years as one of the reference companies in the industrial, commercial refrigeration and refrigerated transport sector.
Discover how our clients have become a success story.
For AKO, the investment of 12% of the volume of our turnover in R+D+i is a firm commitment to promote our area of research, development capacity and knowledge generation, to offer the refrigeration market high-value technological solutions value and reliability of today and tomorrow.
Carrying out this research and development work forces us to analyze key issues such as new applications of cold technologies and how to install them, national and international regulations, regulatory changes, etc.